X12 128 — Dealer Information
The 128 transmits dealer information between an OEM and its network: new dealer, identity changes, suspensions, hierarchical reporting.
Purpose
The 128 documents changes in the dealer network: new dealer opening, closing, ownership change (Buy/Sell), address change, franchise suspension, dual-line agreements. It feeds Dealer Management Systems and OEM directories.
It serves as a master-data instrument between the OEM and its captive financing arm, its carriers (who must reroute vehicles), and its parts logistics suppliers. Acknowledged by 997; no business response — it is an informational broadcast.
Envelope structure
The 128 travels within the three X12 envelope levels (ISA/IEA,
GS/GE with functional group DI, and ST/SE).
Didactic example in release 004010:
ISA*00* *00* *ZZ*FORDOEM *ZZ*FORDCREDIT *260514*1300*U*00401*000000128*0*P*>~
GS*DI*FORDOEM*FORDCREDIT*20260514*1300*1*X*004010~
ST*128*0001~
BGN*00*DI-2026-0042*20260514~
N1*DL*ACME FORD AUSTIN*92*DLR-345~
N3*100 MAIN STREET~
N4*AUSTIN*TX*78701*US~
PER*IC*GENERAL MANAGER*EM*gm@acmeford.com~
N9*ZZ*ACTION-OWNERSHIP-CHANGE~
DTM*009*20260601~
SE*9*0001~
GE*1*1~
IEA*1*000000128~ Common segments
- Header —
ST,BGN. - Dealer —
N1*DL(Dealer),N3/N4,PER(contacts),REFfor OEM dealer code. - Action —
N9*ZZ(NEW, CLOSED, OWNERSHIP-CHANGE, ADDRESS-CHANGE, SUSPENDED),DTM*009(effective date). - Hierarchy —
N1*PT(Parent dealer group / consolidator) if the dealer is in a dealer group. - Summary —
SE.
Common pitfalls
- Buy/Sell agreements: an ownership change is not just an owner switch — it typically involves a contractual transition period (90 days) during which the 128 must not cut financing flows.
- Dual-line agreements: a multi-brand dealer (Ford + Lincoln) sends separate 128s per brand; consolidating breaks brand attribution.
- Effective date vs notification date:
DTM*009= effective date (often future), not 128 issue date. Confusing both pre-suspends deliveries to a still-active dealer.
Related transactions
Documentation
The code 128 and the name Dealer Information are public and listed on x12.org/products/transaction-sets. The complete structure of loops, qualifiers and code lists is distributed by DISA via the proprietary Implementation Guides (TR3). ediverse.io covers only public concepts, the envelope and didactic examples.