X12 248 — Account Assignment / Inquiry and Service / Status
The 248 transmits a customer account assignment in collections — from creditor (issuer) to a collection agency — or queries an existing status.
Purpose
The 248 documents the assignment of a delinquent account to a collection agency: debtor identity, amount due, aging, history of collection attempts, contact info. It also serves to query the status of an already-placed account.
It is governed by the Fair Debt Collection Practices Act (FDCPA) in the US. Acknowledged by 997. Critical for the credit issuer → collection agency → consumer chain.
Envelope structure
The 248 travels within the three X12 envelope levels (ISA/IEA,
GS/GE with functional group AS, and ST/SE).
Didactic example in release 004010:
ISA*00* *00* *ZZ*CREDITOR *ZZ*COLLECTIONAGY *260515*0900*U*00401*000000248*0*P*>~
GS*AS*CREDITOR*COLLECTIONAGY*20260515*0900*1*X*004010~
ST*248*0001~
BGN*00*COLL-2026-ASSIGN-9911*20260515~
N1*CR*ACME BANK*24*EIN-CREDITOR~
N1*CA*XYZ COLLECTIONS LLC*24*EIN-AGENCY~
NM1*IL*1*JOHNSON*ROBERT*B***34*SSN-LAST4-9911~
REF*ZZ*ACCOUNT-2024-AB-9911~
AMT*ZZ*4250.00~
DTM*036*20251215~
NTE*ZZ*180-DAYS-PAST-DUE~
SE*10*0001~
GE*1*1~
IEA*1*000000248~ Common segments
- Header —
ST,BGN. - Creditor / Agency —
N1*CR,N1*CA. - Debtor —
NM1*IL. - Account / amount —
REF*ZZ,AMT*ZZ. - Aging —
DTM*036(oldest delinquency),NTE. - Summary —
SE.
Common pitfalls
- FDCPA validation notice: the collection agency must send the 30-day validation notice; a 248 without a valid flag misses the trail.
- Mini-Miranda: every agency contact must include the mini-Miranda statement — a mishandled 248 blows up CFPB compliance.
- SCRA flag: a debtor on active military duty has SCRA protections — a 248 without SCRA check exposes to a Section 533 violation.
Related transactions
Documentation
The code 248 and the name Account Assignment / Inquiry and Service / Status are public and listed on x12.org/products/transaction-sets. The complete structure of loops, qualifiers and code lists is distributed by DISA via the proprietary Implementation Guides (TR3). ediverse.io covers only public concepts, the envelope and didactic examples.