RPA-CENTER-OF-EXCELLENCE

Centre excellence RPA enterprise.

Définition

Rôles CoE typiques : RPA Lead, Business Analyst, Solution Architect, Senior Developer, Junior Developer, Support, Process Mining Specialist, AI/ML Engineer. Activités : Pipeline (idées → priorisation), Development standards, Testing framework, Deployment automation, Production support, ROI measurement, Citizen Developer enablement. Maturité : Federated → Hybrid → Centralized models.

Origine

Concept CoE issu de la litterature Center of Excellence Gartner depuis 2010 ; adoption massive RPA depuis 2017.

Exemple en contexte

Telefonica CoE RPA 40 personnes gere 1500+ robots, 220+ processus, ~30M heures annuelles d'automation, ROI verifie via Process Mining UiPath.

Termes liés

• Bot Orchestration — outil cle.